FAQ's

FAQ's

  • 1. What are managed services ?

    Managed Services is the proactive management of an IT (Information Technology) asset or object, by a third party typically known as a MSP, on behalf of a customer. The operative distinction that sets apart a MSP is the proactive delivery of their service, as compared to reactive IT services, which have been around for decades.
  • 2. How would my business benefit from managed services ?

  • 3. Our computer equipment is pretty old and becoming obsolete. We don’t know what we should buy or when we should buy it. Can PBS help with this ?

  • 4. What if I have an existing IT staff ?

  • 5. Why not just use the traditional “Break Fix” solution ?

  • 6. “Our staff is computer literate and able to resolve the minor issues that we have.”

  • 7. How do you ensure that my network is consistently secure and remains healthy ?

  • 8. What is your solution in the case of a natural disaster or any other cause for an unexpected system failure ?